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North Carolina eFiling Support
Tybera/eFlex support number for the NCAOC efiling pilot: 801-802-0662
Link back to North Carolina AOC eFiling page...
Filer User Guide with Quick Reference (pdf)
NCAOC eFiling Document Quick Sort (xls) Helpful in sorting through the many documents that may be efiled.
Participating counties:
- Chowan
- Davidson
- Wake
Filing types accepted:
- Civil Superior
- Special Proceedings/Foreclosures
eFiling to the North Carolina Courts
To participate in the pilot eFiling System you must be licensed to practice in North Carolina and attend training prior to requesting an account. The training sessions are online, last about two or three hours as indicated, and qualify for CLE credit through the North Carolina Bar Association (NCBA). Please contact the North Carolina Bar Association for details and to register for this training. Call 1-800-228-3402 and ask for Nicole or Carole in registration. Please have your NC State Bar number available when registering for a webinar.
eFiling Support After Training
eFiling support after the training may be purchased from Tybera directly by calling the support line above. Please have a valid credit card available. Support is sold in increments of three incidents per organization so it does not matter whether an attorney or paralegal makes the support call. Please do not call the NCAOC for efiling support.
$ 50: Three support calls
$100: Six support calls
Online Training
Registration and payment for training is done through the NCBA. Webinars are held online on Tuesdays from 1:00 p.m. to 3:00 p.m. ET.
Cost
Primary Registrant: $80
(Training the Attorney or Paralegal, CLE/CPE credit and one Attorney e-Filing account)
Additional Attorney Registrant: $40
(Training, one Attorney e-filing account and CLE credit)
Additional Paralegal Registrant: $40
(Training and CPE credit)
Additional Attorney e-Filing accounts: $20*
*(For Paralegals who support more than one attorney and sign up for the training, they may purchase additional e-Filing accounts in their attorney’s name for $20 each. E-Filing accounts are assigned only to attorneys.)
2010 Schedule of webinars for CLE Training for the eFiling Pilot
Tuesday, January 5, 2010 at 1:00 pm to 3:00 pm ET
Tuesday, January 19, 2010 at 1:00 pm to 3:00 pm ET
Tuesday, February 2, 2010 at 1:00 pm to 3:00 pm ET
Tuesday, February 16, 2010 at 1:00 pm to 3:00 pm ET
Please call the NCBA at 1-800-228-3402 and select a webinar.
The NCBA will forward your registration information to Tybera and then we will email you a link to join the meeting with teleconferencing instructions. Tybera will begin each webinar 15 minutes early to allow time to download the small client application and to prepare for the meeting.
If you have questions on training or the efiling process, email us at ncsupport@tybera.com with your contact information and we will respond as soon as possible.
Training Outline
North Carolina Bar Association: Attorney Training for eFiling Pilot
Pilot efiling limitations
- Davidson, Chowan, Wake
- Filings on cases that were initiated electronically
Preparing Documents for eFiling
- Creating PDF documents
- Future issues with redaction
- Scanning documents to PDF or TIFF
- 300 dpi
- Proposed Orders in word processing format
- Avoiding meta data in submission
Filer Interface Overview
- Case Initiation
- Document Categories / Document Types
- Finding what you need
- Adding Parties
- Pleadings, Issues, Associating By & Against Parties
- Page Count requirements
- ePay process / receipt information
- Receipt information
- Request for Summons
- Issued Summons
- Delivering the Complaint and Summons
- Printing the time stamped complaint
- Including the case number on the complaint
- Printing the Issued Summons
- Paying the sheriff directly
- Checking Filing Status
- Time Stamps
- Received, Filed
- Rejected, Make Payment (handling errors)
- Follow-up Filings
- Finding a case that was initiated electronically
- Documents that require data
- Adding new parties
- Associating yourself to the parties you represent
- Notice of Appearance
- Motion to Withdraw
- Request for Transcript
- Foreclosure value
- Draft Filings
- Courtesy Notifications
- Who will receive them
- Issued Summons
- Links to documents
- Temporary
- My Cases
- Case History
- Downloading documents
- Questions and Answers
FAQ
Q: What are the options for paying court filing fees?
- Credit Cards Accepted: Visa, MasterCard, American Express, Discover, Diners Club and JCB.
- Credit Card Processing Fees: $1.00 + 2.25% of the filing fee
- eCheck Processing Fee: $1.25
Q: What constitutes my electronic signature?
A: An electronically filed document requiring a signature shall be deemed to be signed by the eFiler pursuant to current NCAOC rules.
Q: At what point is the filing considered accepted by the court?
A: When it receives a time stamp by the clerk’s internal server. It is time stamped when the filing hits the court server. Only PDF documents are stamped.
Q: What is a ‘Filing ID’?
A: When there is an issue with a submission you can look in Filing Status and each entry has a Filing ID. The clerk can look up this ID and determine what is wrong with the submission.
Q: What if I need to have a document sealed?
A: The motion to seal may be electronic but the sealed documents must be in paper.
Q: Why are only PDF and TIFF documents accepted by the court?
A: The court would like PDF used because the PDF viewer (Adobe Acrobat) is readily available to the public and commonly used to view documents and PDF documents are not readily editable.
TIFF should only be used for exhibits that are scanned in.
Q: What documents are stamped electronically?
A: When more than one document type is submitted (i.e. Notice of Hearing and Petition in one document), only the first is time stamped, not the second. Please have separate files for each document type.
I am not sure how much detail you go into for the Associate Additional Party Document Form. In training will you mention the following?
Q: Associate Additional Party Document Form; after I have added new parties to a case, which parties are displayed in the case history; the old parties or just the newly added parties?
A: All of the parties on the case (old and newly added) are now displayed in the case history.
Q: If I file a Notice of Hearing and a Petition in one document, which is time stamped?
A: Only the first page receives the time stamp. Please have separate files for each document type.