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Arkansas eFiling Support

Support: 501-410-1900 option 1, or Toll Free: 866-823-5778

Telephone support is available Monday through Friday from 7:00am to 9:00pm, and Saturday from 8:00am to 3:00pm.

Email support is available Monday through Friday from 7:00am to 5:00pm: courts.efiling@arkansas.gov

This is a link back to the Arkansas eFiling page

Frequently Asked Questions

eFiling to the Arkansas Courts

Electronic Filing has finally arrived in Arkansas courts. The Pulaski County Circuit Court served as the pilot court in the Arkansas Courts Electronic Filing Pilot Project as authorized by the Arkansas Supreme Court through Administrative Order 21.

The project, which completed in September 2012, was a joint effort of Pulaski County Circuit Court, the Administrative Office of the Courts, ACS a Xerox Company (Contexte case management), Tybera (eFlex electronic filing system), D.I.S.C. LLC (DocsServer imaging) and Information Network of Arkansas (payment processing).

Participating counties and case types accepted:

  • Pulaski County

Filing types accepted for pilot:

  • Pulaski County Circuit Court
  • Civil
  • Domestic Relations
  • Probate
  • Juvenile
  • Criminal

***On March 19, 2013, electronic filing became mandatory for all attorneys filing in Pulaski County Circuit Courts.***

 

Steps to Obtain an eFiling Account

Electronic filing registration is limited to attorneys in good standing who are licensed to practice law in the State of Arkansas, admitted to practice pro hac vice, or litigants appearing pro se in a particular court.

In order to be a registered user of the electronic filing system filers must complete all three steps listed below.

  1. Attend online training. You may register for a training session below. After attending training, please provide feedback by following this link. You may request CLE Credit by completing this CLE form and mailing the signed printed form to the Office of Professional Programs.

  2. Mail a one-time account registration fee of $100, payable to the "Bar of Arkansas" to the address below.

  3.    Electronic Filing Registration
       Administrative Office of the Courts
       625 Marshall Street
       Justice Building, Suite 1100
       Little Rock, AR 72201

    • If you are requesting an attorney or pro hac vice account, your name, bar number, and e-mail address must accompany the payment.
    • If you are a pro hac vice attorney, you must also provide a letter of good standing from your local bar.
    • If you are requesting a Pro Se account, AFFIDAVIT IN SUPPORT OF PRO SE REQUEST FOR ELECTRONIC FILING ACCOUNT available at this link must accompany your payment. Please also read these instructions for Pro Se filers.

  4. Request an account online and "Submit" the Electronic Filing User Agreement at https://efile.aoc.arkansas.gov

Online Training

If you have not used GoToMeetings before, please be aware that it can take up to 20 minutes to download and install a small Web client that will be viewed for training. Tybera will start each webinar about 15 minutes early to allow time to connect. Class size is limited to 30 attendees to allow them the opportunity to ask questions of the Trainer. When the class size reaches 30, if you have been denied as a registrant, you will be sent the following email notification: "The Webinar organizer has denied your request to join the following Webinar:". You will need to select another webinar from the schedule and re-register.

Please visit the following link to download the User's Guide for Filers pdf before attending training.   https://efile.aoc.arkansas.gov/eflexResources/ArkansasFilerInterface.pdf

When attempting to join a meeting, sometimes you may have trouble getting through your internal firewall, or you may have audio issues where you can see the screen but can't hear the trainer, if so, these GoToMeetings links may be helpful.

     Common Issues When Joining Meetings on PCs/Macs

     Audio FAQs

Disclaimer: Attorneys must inform the trainer of their bar number. Failing to do so may result in not being reported to the AOC as having attended the training for efiling account approval.

Open Legal Staff Registration

'Open' training sessions, noted in the schedule below, will also be available for legal staff on Fridays.

If you have questions on training or the efiling process, email us at courts.efiling@arkansas.gov with your contact information and we will respond as soon as possible.

Please click on the date convenient for you and register for the webinar. All times are Central Time.

2014 Training Schedule

January 10 12pm Open, CLE credit available
January 24 12pm Open, CLE credit available
February 7 12pm Open, CLE credit available
February 21 12pm Open, CLE credit available
March 7 12pm Open, CLE credit available
March 21 12pm Open, CLE credit available
April 4 12pm Open, CLE credit available
April 18 12pm Open, CLE credit available
May 2 12pm Open, CLE credit available
May 16 12pm Open, CLE credit available
June 6 12pm Open, CLE credit available
June 20 12pm Open, CLE credit available
July 11 12pm Open, CLE credit available
July 25 12pm Open, CLE credit available
August 8 12pm Open, CLE credit available
August 22 12pm Open, CLE credit available
September 12 12pm Open, CLE credit available
September 26 12pm Open, CLE credit available
October 10 12pm Open, CLE credit available
October 24 12pm Open, CLE credit available
November 7 12pm Open, CLE credit available
November 21 12pm Open, CLE credit available
December 5 12pm Open, CLE credit available
December 19 12pm Open, CLE credit available